Church
Administration Helps
(Most resources available at Amazon.com)
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Amazon.com's Best of
2001, Now, Discover Your Strengths
BEST SELLER!
Effectively managing personnel--as well as one's own behavior--is an extraordinarily complex task that, not surprisingly, has been the subject of countless books touting what each claims is the true path to success. That said, Marcus Buckingham and Donald O. Clifton's Now, Discover Your Strengths does indeed propose a unique approach: focusing on enhancing people's strengths rather than eliminating their weaknesses. Following up on the coauthors' popular previous book, First, Break All the Rules, it fully describes 34 positive personality themes the two have formulated (such as Achiever, Developer, Learner, and Maximizer) and explains how to build a "strengths-based organization" by capitalizing on the fact that such traits are already present among those within it. Most original and potentially most revealing, however, is a Web-based interactive component that allows readers to complete a questionnaire developed by the Gallup Organization and instantly discover their own top-five inborn talents. This device provides a personalized window into the authors' management philosophy which, coupled with subsequent advice, places their suggestions into the kind of practical context that's missing from most similar tomes. "You can't lead a strengths revolution if you don't know how to find, name and develop your own," write Buckingham and Clifton. Their book encourages such introspection while providing knowledgeable guidance for applying its lessons. --Howard Rothman |
OTHER HELPFUL RESOURCES
BUILDING A PARTNERSHIP WITH YOUR BOSS: A Take Charge Assistant Book
Wisinski, Jerry AMACOM, New York, c1999
Table of Contents: Understanding the Business Partnership Concept
Initiating the Transition
The Beginning Steps
Problem Solving and Decision Making
Persuading and Influencing Your Boss
Performance Reviews and the Business Partnership
Maintaining Your Professional Image
How Do You Come Across to Other?
Listening and Responding to Other
Managing Conflict With Your Boss (and Others)
Building a Partnership with your boss shows assistants how they can become a partner to their boss and open the door to career-building opportunities. It offers specific techniques to help you initiate the transition to a partnering relationship with your boss; how to understand your boss’ work style and adapt to it without losing your sense of self; how to be a proactive worker who takes responsibility for mistakes and credit for successes; become adept at persuading and influencing your boss and selling your ideas; how to manage conflict with your boss and others.
THE VALUABLE OFFICE PROFESSIONAL: For Administrative Assistants, Office Managers, Secretaries, And Other Support Staff
Burke, Michelle Marie. AMACOM, New York, c1997
Table of Contents: Part One: The Principles of Changing Perceptions:
The Changing Organization: From Support Staff to Office Professionals,
Shifting the Administrative Paradigm,
The Productivity Factor,
Part Two: The Five Core Competencies:
Basic Training: The Core Competencies,
The Buck Stops Here: Accountability,
You’ve Gotta Believe: Barriers Are Opportunities,
Getting On Track: Commitment to Results,
In With the New: Adopting a Desire to Learn,
Bridging the Gap: Effective Communication,
Part Three: The Productivity Cycle: Putting It All Together:
The Productivity Cycle,
Making Clear Requests: Phases I, II, and III,
Making Purposeful Decisions and Achieving Goals: Phases IV and V,
Completing and Implementing Decisions: Phases VI, VII, and VIII,
Part Four: Conclusion: A Bridge Complete: Some Final Thoughts
The Valuable Office Professional is a must read for any assistant looking for greater job satisfaction. It’s filled with valuable techniques for optimizing relationships.
THE COMPLETE IDIOT’S GUIDE TO PAINT SHOP PRO 7
Gertler, Nat. The Que, Indianapolis, Ind., c2001
Table of Contents: Part One: The Basics:
Test Driving Paint Shop Pro, Hellllllp!
Part Two: A Beginner’s Paint Shopping Spree:
All 16.7 Million Colors of the Rainbow
The First Coat of Paint
Selecting and Cropping: Tools for a Picky Farmer
Zooming In and Moving Things About
Becoming a Player with Layers
Vector Frankenstein: The Science of Making Vector Objects
Getting Images In, Getting Images Out
Part Three: Painting Outside the Lines:
Fun with Fills
Fuller Brush Knowledge
Pressure-Sensitive Tablets Cure the Pressures of the Mouse
Picture Tubes
Deformation Information
Special Effects
Color Inspection, Correction, and Rejection
Part Four: Vector Victories and Layer Lay-Ups:
Upgrading Shapes
Text Tricks
Egging On Layers
Playing Hide-and-Seek with Masks
The Alpha Channel: All Alphas, All the Time
Layers of Adjustment
Part Five: Painting the World Wide Web:
Working Wonder on the World Wide Web
Watermarking: Staining That Protects
Animation Shop 101: Picture Motions
Animation Shop 201: Wizards and Tricks
Part Six: Advanced Concerns:
Photo Finish,
Leggo My Logo,
Your Own Custom Paint Shop
Digital Laundry Day: Separating Colors
Light-hearted tutorial teaches both the new and standard features of a software program that enables you to create and manipulate digital images to your liking. Find and use such things as red-eye corrector, scratch removal, special artistic effects, image layering, and the creating, editing, and managing of artwork and photographs. Simple explanations on key features and advantages. Valuable tips on avoiding common pitfalls. Expert advice on how to work like a pro and easy to follow instructions to get up and running quickly.
WORK WITH ME! Resolving Everyday Conflict At Work
Scott, Gini Graham. Davies-Black Pub., Palo Alto, CA., 2000
Table of Contents: Preparing to Work with Difficult Situations
Overcoming Emotional Barriers to Conflict Resolution
Clearing Up Communication Problems
Analyzing Organizational and Individual Factors
Working with Difficult People
Choosing an Appropriate Conflict Style
Using Negotiation Effectively
Brainstorming
Using Visualization and Self-Talk
The book offers the tools needed for taking charge of workplace conflicts and developing the skills to conquer emotional barriers to resolving conflicts, overcome common communication problems, recognize the organizational and political factors that can create friction, identify individual interests, needs, and wants that drive conflict situations, deal with difficult people, apply a variety of conflict and negotiation styles, brainstorm ideas to generate resolution alternatives, and visualize optimal outcomes.
THE LEADERSHIP CHALLENGE: How To Keep Getting Extraordinary Things Done In Organizations
Kouzes, James M., 1945 & Posner, Barry Z. Jossey-Bass, San Francisco, c1995
Table of Contents: The Practices and Commitments of Exemplary Leadership
What Constituents Expect of Leaders: Knowing the Other Half of the Story
Search for Opportunities: Confronting and Changing the Status Quo
Experiment and Take Risks: Learning from Mistakes and Successes
Envision the Future: Imagining Ideal Scenarios
Enlist Others: Attracting People to Common Purposes
Foster Collaboration: Promoting Cooperative Goals and Mutual Trust
Strengthen Others: Sharing Power and Information
Set the Example: Doing What You Say You Will Do
Achieve Small Wins: Building Commitment to Action
Recognize Contributions: Linking Rewards with Performance
Celebrate Accomplishments: Valuing the Victories
Become a Positive Force: The Leader Who Makes a Difference
With fad-free clarity and insight The Leadership Challenge zero in on the basics: five fundamental practices of leadership, ten commitments these practices embody, and the day-to-day action steps each commitment entails. Sharing dozens of fascinating case studies that illuminate these concepts in real world action, they create an invaluable handbook for continuous improvement and a realistic blueprint for meeting the leadership challenge in any enterprise.
EXTRAORDINARY RELATIONSHIPS: A New Way of Thinking About Human Interactions
Gilbert, Roberta M. Chronimed Pub., Minneapolis, c1992
Table of Contents: Dr. Bowen’s Extraordinary Way of Thinking
A Theory About Relationships
Differentiation of Self
Thinking Systems
Watching Process
Relationship Patterns and Postures
Emotions in Relationships,
Conflict, Distance
Cutoff
Overfunctioning/Underfunctioning Reciprocity
Triangles
Repetitions
Family Constellation and Sibling Position
When Relationship Go Off Course
The Ideal – Separate, Equal, and Open
Growing a Self
Managing the Emotional Self in Relationships
Processing Feelings and Dealing with Crisis
Ten Misconceptions That Can Defeat a Relationship and Ten Ways to Promote Success
Living Out the Theory
THE BOUNDARYLESS ORGANIZATION: Breaking The Chains Of Organizational Structure
Ashkenas, Ron Ulrich, Dave Jick, Todd Kerr, Steve Jossey-Bass, San Francisco, CA, c2002
(The Jossey-Bass Business & Management Series)
Table of Contents: A New World Order: Rising to the Challenge of New Success Factors
Toward a Healthy Hierarchy
Rewiring and Returning the Hierarchy
Beyond Turf and Territory
Integrating Resources to Serve the Customer
Toward Partnership with Customers and Suppliers
Strengthening the Value Chain
Toward the Global Corporation
Actions for Global Learners, Launchers, and Leaders
Leading Toward the Boundaryless Organization
This book reveals how leaders can use four powerful “levers” to foster a shift from “command and control” methods to those that rely more on creating stretch goals, shared mind-sets, and empowered colleagues, including: Information, authority, competence, and rewards. With a focus on results, accountability, and tough decision-making, The Boundaryless Organization shows why, more than ever, being “boundaryless” is an absolute requirement for organizational success in today’s economy.
SPIRITUAL LEADERSHIP: Moving People On To God’s Agenda
Blackaby, Henry T., 1935 & Blackaby, Richard,1961 Broadman & Holman Pub., Nashville, TN., c2001
Table of Contents: The Leader’s Challenge
The Leader’s Role: What Leaders Do
The Leader’s Preparation: How God Develops Leaders
The Leader’s Vision: Where Do Leaders Get It and How Do They Communicate It?
The Leader’s Character: A Life That Moves Others to Follow
The Leader’s Goal: Moving People On to God’s Agenda
The Leader’s Influence: How Leader Lead
The Leader’s Decision Making
The Leader’s Schedule: Doing What’s Important
The Leader’s Pitfalls: What Disqualifies Leaders?
The Leader’s Rewards
Spiritual Leadership is an insightful counsel into the ways God develops, guides, and empowers spiritual leaders. Clear guidance is given on how leaders can make a positive impact on the people and organizations they are currently leading. Filled with practical, biblical principles, Spiritual Leadership will be a book leaders will refer to over and over again as they seek to be the man or woman that God has intended for them to be.
WORKING RELATIONSHIPS: The Simple Truth About Getting Along With Friends And Foes At Work
Wall, Bob (Bob Lee) Davies-Black, Palo Alto, CA., 1999
Table of Contents: Working Together
Friends and Colleagues
When Good Teams Go Bad
When Behavior Falls Short of Good Intentions
When You Are Your Own Worst Enemy
Diagnosing What Went Wrong
Participating in Decision Making
Conversations Dying to Happen
Managing the Conversation
Living Up to Your Aspirations
Deepening Your Relationships
Packed with solid advice and practical tools, this book offers guidelines for making things better. Specifically it shows how to begin a conversation that is “dying to happen” and manage that conversation to a positive and mutually agreeable outcome, to build open and effective professional relationships, depersonalize conflict and get beyond your feelings.
THE FIFTH DISCIPLINE: The Art And Practice Of The Learning Organization
Senge, Peter M. Doubleday/Currency, New York, c1990
Table of Contents: “Give Me a Lever Long Enough…and Single-Handed I Can Move the World”
Does Your Organization Have a Learning Disability?
Prisoners of the System, or Prisoners of Our Own Thinking?
The Laws of the Fifth Discipline
A Shift of Mind, Nature’s Templates: Identifying the Patterns That Control Events
The Principle of Leverage
The Art of Seeing the Forest and the Trees
Personal Mastery
Mental Models
Shared Vision
Team Learning
Openness
Localness
A Manager’s Time
Ending the War Between Work and Family
Microworlds: The Technology of the Learning Organization
The Leader’s New Work
A Sixth Discipline
Rewriting the Code
The Indivisible Whole
The author of the Fifth Discipline draws the blueprints for an organization where people expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are nurtured, where collective aspiration is set free, and where people are continually learning how to learn together. The fifth discipline fuses these features into a coherent body of theory and practice, making the whole of an organization more effective than the sum of its parts.
THE PATH OF LEAST RESISTANCE FOR MANAGERS: Designing Organization To Succeed
Fritz, Robert, 1943 - Berrett-Koehler Pub, San Francisco, CA, c1999
Table of Contents: An Organization’s Structure: The Path to Success or Failure
Structural Tension: The Secret of Your Success
Structural Tension Charting: The Key to Organizational Design
Telescoping: Creating Organizational Counterpoint
Checklists: Refining the Chart
Structural Conflict: Why Organizations Oscillate
The Problem with Problem Solving
Structural Conflicts of the Rich and Famous
How to Address Structural Conflicts: The Key to Structural Redesign
Purpose: What Unifies the Organization
Business Strategy: The Path of Least Resistance to Our Purpose
Frames: The Best Way to See Reality
Discovering Our True Vision
The Power of Shared Structural Tension
Organizational Greatness: Building on Structural Tension
Building a Partnership with your boss shows assistants how they can become a partner to their boss and open the door to career-building opportunities. It offers specific techniques to help you initiate the transition to a partnering relationship with your boss. How to understand your boss’ work style and adapt to it without losing your sense of self. How to be a proactive worker who takes responsibility for mistakes and credit for successes. Become adept at persuading and influencing your boss and selling your ideas. How to manage conflict with your boss and others.
ADMINISTRATIVE ASSISTANT’S & SECRETARY’S HANDBOOK
Stroman, James & Wilson, K. (Kevin) AMACOM, New York, c1995
Table of Contents: Overview for the New Secretary
Daily Routine
Telephone Usage
Mail Services and Shipping
Travel Arrangements
Keeping Accurate Records
Office Machines
Telecommunications Equipment
Computer Systems
Database Management Systems
Computer Communications
Computerized Spreadsheet Software
Data Security
Keyboarding skills
Word Processing
Glossary of Computer Terms
The Business Letter
Other Written Communications
Forms of Address
Legal Documents and Terms
Correct English Usage
Spelling, Pronunciation
Punctuation
Numerals
Bookkeeping and Accounting
Business and Personal Taxes
Banking, Special Business and Financial Information for the Small Business Secretary
Your Future
The Administrative Assistant’s & Secretary’s Handbook is a comprehensive but compact guide for any secretary or administrative assistant who wants to be perceived as a skilled professional. It is written in a down-to-earth language and organized for easy reference.
TEN STEPS TO A LEARNING ORGANIZATION
Kline, Peter, 1936 & Saunders, Bernard, 1942 Great Ocean Publishers, Arlington, VA., c1998
Table of Contents: Introduction to the Second Edition
How Do Organizations Learn?
Assess Your Learning Culture
Promote the Positive
Make the Workplace Safe for Thinking
Reward Risk-Taking
Help People Become Resources for Each Other
Put Learning Power to Work
Map Out the Vision
Bring the Vision to Life
Connect the Systems
Get the Show on the Road
Ten Steps To A Learning Organization is a multi-purpose guide on how to do just that – to turn every institution into a vital contributor to all its stakeholders. The authors have demystified the learning organization and translated its abstract and fuzzy notions into an extremely practical competitive strategy.
THE FIFTH DISCIPLINE FIELDBOOK: Strategies And Tools For Building A Learning Organization
Senge, Peter M. Doubleday/Currency, New York, c1994
Table of Contents: “I See You”
An Exchange of Lore and Learning
How to Read This Book
Why Bother?
Why Bother? (A CEO’s Perspective)
Moving Forward
Core Concepts About Learning in Organizations
The Wheel of Learning, Leadership Fields
Reinventing Relationships
Finding a Partner
Opening Moves
Strategies for Systems Thinking
What You Can Expect…As You Practice Systems Thinking
Brownie’s Lamb: Learning to See The World Systemically
Starting with Storytelling
The Language of Systems Thinking: “Links and Loops”
The Archetype Family Tree
Systems Sleuth
Enriching the Archetype
Seven Steps for Breaking Through Organizational Gridlock
Moving into Computer Modeling
Systems Thinking with Process Mapping: A Natural Combination
Where to Go from Here
Strategies for Developing Personal Mastery
What You Can Expect…from the Practice of Personal Mastery
Loyalty to the Truth
The Power of Choice
Innovations in Infrastructure for Encouraging Personal Mastery
Instilling Personal Mastery at Beckman Instruments
Intrapersonal Mastery
Where to Go from Here
Strategies for Working with Mental Models
What You Can Expect…in Working with Mental Models
The Ladder of Inference
Balancing Inquiry and Advocacy
Conversational Recipes
Opening Lines
Bootstrapping Yourself into Reflection and Inquiry Skills
Creating Scenarios
Shell’s Internal Consultancy
Double-loop Accounting
Where To Go from Here
Strategies for Building Shared Vision
What You Can Expect…As You Build Shared Vision
Designing an Organization’s Governing Ideas
Building Shared Vision: How to Begin
Letter to the CEO
Letter to the CEO’s Partner
Strategic Priorities
Where to Go from Here
Strategies for Team Learning
What You Can Expect…from Team Learning
Dialogue
The Cauldron
Designing a Dialogue Session
Skillful Discussion
Skillful Discussion at Intel
Poplar Postmortems
Silence
Reframing Team Relationship
Building an Organization that Recognizes Everyone’s Uniqueness
Tools for Discovering Learning Styles
Bringing Diverse People to Common Purpose
Designing a company-wide Strategy for Team Learning
Executive Team Leadership
Where to Go from Here
“Our Quality Program Isn’t Working”
Springing Ourselves from the Measurement Trap
Corporate Environmentalism
Training As Learning
Workplace Design
The Tricky Dynamics of Learning in a Family-owned Business
Creating a Learning Newspaper
Health Care
Education
Can Large Government Learn?
A Letter to an Aspiring Policymaker
The Local Community as a Learning Organization
Organizations as Communities
Merging the Best of Two Worlds
Bean Suppers
Free Agency
Employment Stability, and Community Boundaries
Operating Principles for Building Community
Microworlds and Learning Laboratories
Where the Organization Develops a Theory About Itself
Using Microworlds to Promote Inquiry
A Buyer’s Guide to Off-the-Shelf-Microworlds
Creating Your Own Management Flight Simulator
The Du Pont Manufacturing Game
Creating a Learning Lab – and Making It Work
Coda
Acknowledgments
How to Stay in Touch with The Fifth Discipline Fieldbook Project
Contributors to the Fifth Discipline Fieldbook
A valuable guide and reference to those leading, or simply taking part in, organizational transformation.
SUBJECT LIST
ADMINISTRATIVE ASSISTANTS
BUILDING A PARTNERSHIP WITH YOUR BOSS
CLERICAL OCCUPATIONS
THE VALUABLE OFFICE PROFESSIONAL: For Administrative Assistants, Office Managers, Secretaries, And Other Support Staff
COMPUTER GRAPHICS
THE COMPLETE IDIOT’S GUIDE TO PAINT SHOP PRO 7
CONFLICT MANAGEMENT
WORK WITH ME! Resolving Everyday Conflict At Work
EXECUTIVE ABILITY
THE LEADERSHIP CHALLENGE: How To Keep Getting Extraordinary Things Done In Organizations
FAMILY PSYCHOTHERAPY
EXTRAORDINARY RELATIONSHIPS: A New Way Of Thinking About Human Interactions
INDUSTRIAL ORGANIZATION
THE BOUNDARYLESS ORGANIZATION: Breaking The Chains Of Organizational Structure
INTERORGANIZATIONAL RELATIONS
THE BOUNDARYLESS ORGANIZATION: Breaking The Chains Of Organizational Structure
INTERPERSONAL COMMUNICATION
EXTRAORDINARY RELATIONSHIPS: A New Way Of Thinking About Human Interactions
WORKING RELATIONSHIPS: The Simple Truth About Getting Along With Friends And Foes
At Work
LEADERSHIP – RELIGIOUS ASPECTS – CHRISTIANITY
SPIRITUAL LEADERSHIP: Moving People On To God’s Agenda
LEADERSHIP
THE LEADERSHIP CHALLENGE: How To Keep Getting Extraordinary Things Done In Organizations
MANAGEMENT
THE LEADERSHIP CHALLENGE: How To Keep Getting Extraordinary Things Done In Organizations
THE PATH OF LEAST RESISTANCE FOR MANAGERS: Designing Organization To Succeed
MANAGING YOUR BOSS
BUILDING A PARTNERSHIP WITH YOUR BOSS: A Take Charge Assistant Book
THE VALUABLE OFFICE PROFESSIONAL: For Administrative Assistants, Office Managers, Secretaries, And Other Support Staff
OFFICE POLITICS
WORKING RELATIONSHIPS: The Simple Truth About Getting Along With Friends And Foes
At Work
OFFICE PRACTICE – HANDBOOKS, MANUALS, ETC
ADMINISTRATIVE ASSISTANT’S & SECRETARY’S HANDBOOK
ORGANIZATION
THE PATH OF LEAST RESISTANCE FOR MANAGERS: Designing Organization To Succeed
ORGANIZATION BEHAVIOR
WORK WITH ME! Resolving Everyday Conflict At Work
ORGANIZATIONAL CHANGE
TEN STEPS TO A LEARNING ORGANIZATION
THE BOUNDARYLESS ORGANIZATION: Breaking The Chains Of Organizational Structure
ORGANIZATIONAL EFFECTIVENESS – HANDBOOKS, MANUALS, ETC
THE FIFTH DISCIPLINE FIELDBOOK: Strategies And Tools For Building A Learning Organization
ORGANIZATIONAL EFFECTIVENESS
TEN STEPS TO A LEARNING ORGANIZATION
THE FIFTH DISCIPLINE: The Art And Practice Of The Learning Organization
ORGANIZATIONAL LEARNING
TEN STEPS TO A LEARNING ORGANIZATION
PARTNERSHIP
THE BOUNDARYLESS ORGANIZATION: Breaking The Chains Of Organizational Structure
PSYCHOLOGY, INDUSTRIAL
WORK WITH ME! Resolving Everyday Conflict At Work
WORKING RELATIONSHIPS: The Simple Truth About Getting Along With Friends And Foes
At Work
SECRETARIES – HANDBOOKS, MANUALS, ETC
ADMINISTRATIVE ASSISTANT’S & SECRETARY’S HANDBOOK
SECRETARIES
BUILDING A PARTNERSHIP WITH YOUR BOSS: A Take Charge Assistant Book
SOCIAL INTERACTION
EXTRAORDINARY RELATIONSHIPS: A New Way Of Thinking About Human Interactions
TEAMS IN THE WORKPLACE – HANDBOOKS, MANUALS, ETC
THE FIFTH DISCIPLINE FIELDBOOK: Strategies And Tools For Building A Learning Organization
TEAMS IN THE WORKPLACE
THE FIFTH DISCIPLINE FIELDBOOK: Strategies And Tools For Building A Learning Organization
